Terms of Service

  • Free Cancellation
  • Hotel Pick-up
  • Mobile Voucher
  • Reserved boat tickets

TERMS OF USE


These Terms of Use ("Terms") govern your access to and use of the Hawaii Discount website, https://pearlharbortickets.com & .net .org & or other affiliated websites. ("Site"). By using the Site or placing an order, you agree to these Terms.


1) WHO WE ARE

This website ("Site") is operated by Pearl Harbor Tickets LLC & Hawaii Safe Pay LLC (the "Company," "we," "us," or "our"). We offer tours, activities, and tickets ("Activities") made available by independent third-party providers ("Suppliers").


2) WE DO NOT OPERATE ACTIVITIES

Pearl Harbor Tickets LLC & Hawaii Safe Pay LLC is a reseller/booking service and does not own, operate, or control the Activities. Suppliers are responsible for providing the Activity, including safety, staffing, equipment, route/itinerary, and compliance with applicable laws. Your contract for the actual Activity is with the Supplier.


3) BOOKINGS, CONFIRMATIONS, AND PAYMENT

When you book, you agree to provide accurate information and authorize us (and/or our payment processor) to charge the total amount shown, including any applicable taxes/fees disclosed at checkout. A booking is not final until you receive a confirmation/voucher from us. We may refuse or cancel bookings suspected of fraud or misuse.


4) CANCELLATIONS, CHANGES, AND NO-SHOWS

Each Activity has its own cancellation/change policy shown on the Activity page and/or voucher, and that policy applies to your booking. No-shows are typically non-refundable. If you need to change or cancel, contact us as early as possible.


5) PRICING AND AVAILABILITY

Displayed prices and availability may change and can include errors. We reserve the right to correct pricing/availability at any time. If a material error affects your booking, we may cancel the booking and issue an appropriate refund, or (where possible) offer options at the correct price.


6) SUPPLIER CHANGES, WEATHER, AND FORCE MAJEURE

Activities may be modified, delayed, rescheduled, or canceled due to weather, ocean conditions, safety concerns, mechanical issues, government actions, or events beyond reasonable control. Refunds/credits (if any) are governed by the Supplier’s policy and the terms shown on your voucher.


7) YOUR RESPONSIBILITIES

You are responsible for: (a) reviewing your voucher details; (b) arriving on time at the correct location/pick-up; (c) meeting age/health/skill requirements; (d) bringing required identification; and (e) following Supplier instructions and safety rules. Some Activities require waivers.


8) THIRD-PARTY LINKS

The Site may link to third-party websites. We do not control them and are not responsible for their content, policies, or practices.


9) INTELLECTUAL PROPERTY

The Site and its content (text, design, logos, graphics, photos, and software) are owned by us or our licensors and are protected by intellectual property laws. You may use the Site for personal, non-commercial purposes only. No scraping, copying, republishing, or commercial use without written permission.


10) PROHIBITED USE

You agree not to: (a) misuse the Site; (b) make speculative, false, or fraudulent bookings; (c) interfere with Site operation; (d) attempt unauthorized access; (e) scrape or harvest data; or (f) upload malicious code.


11) DISCLAIMER OF WARRANTIES

The Site and all information and services are provided "as is" and "as available," without warranties of any kind, to the fullest extent permitted by law.


12) LIMITATION OF LIABILITY

To the fullest extent permitted by law, Pearl Harbor Tickets LLC & Hawaii Safe Pay LLC will not be liable for indirect, incidental, special, consequential, or punitive damages, or for losses arising from a Supplier’s acts or omissions. 


13) INDEMNITY

You agree to indemnify and hold harmless Pearl Harbor Tickets LLC & Hawaii Safe Pay LLC from claims, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your misuse of the Site, your violation of these Terms, or your violation of any law or third-party rights.


14) PRIVACY

Your use of the Site is also subject to our Privacy Policy (posted on the Site), which explains how we collect and use information.


15) CONTACT

Questions about these Terms:

cs@pearlharbortickets.com

808-453-1000


Last updated: 09/05/2026